Introduction
Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company’s Standard Operating Plans (SOPs).
Job Objectives:
- High standards of customer service and care
- Efficient stock control and administration, including repacking of medicine
- Efficient dispensary administration
- Accurate compounding
- Provision of general health advice
- High standards of housekeeping and merchandise display
- Ad hoc requirements as per operational requirements
Minimum requirements
Qualifications and Experience:
- Matric with Maths (Essential)
- Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)
Skills, Abilities and Job Related Knowledge:
- Product knowledge (Health isle and OTC)
- SAPC and relevant legal knowledge
- Customer service orientated
- Team Player
- Integrity
- Ethical working practice and compliance
- Accuracy and attention to detail
- Basic calculations
- IT Business Operating Systems
- MS Office
Competencies:
- Adhering to Principles and Values
- Working with People
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Relating and Networking
- Planning and Organising
Job description
- To fully understand and to take ownership of own development towards completing the Trainee Manager programme ensuring self-readiness for sign off within 12 months.
- To train and be found competent in all departments of the store and thereafter be able to assist the SM in such departments and in managing the store as required.
- To attend all required classroom training sessions as per the TM programme and implement the learning’s and/or skills within the store environment under the guidance of the SM.
- To be a role model for staff presenting the image and behaviours of management to which the company aspires through its values
- To ensure a high level of customer care through being visible and by proactively approaching customers at all times
Minimum requirements
Job requirements
- Relevant 3 year tertiary qualification (B.com, Bus Management, Retail Management, B. Bus Science) (Essential)
- In possession of a matric certificate (Grade 12) with pure Maths 50% and English 50% (Essential)
- Retail and/or management experience (advantageous)
Skills, Abilities and Job related Knowledge:
- Strong interpersonal and communications skills
- Computer literacy and analysing skills
- Planning and organising
- Conflict management Competencies
- Leading and Deciding
- Supporting and coordinating
- Interacting and presenting
- Analysing and interpreting
- Creating and conceptualising
- Organising and executing
- Adapting and coping
- Enterprising and performing
Contractual hours:
- 45hrs 6days